Best Auto Repair, West Branch

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Auto Insurance FAQs

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
    U-HAUL SAT 9AM - 1PM

Auto Insurance FAQs

Auto Insurance FAQs

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company. If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Who do I call to file a claim?

Reach out to your agent or insurance provider. If someone else is liable for your damages, it's essential to also get in touch with their insurance agent or company. The assigned adjuster will then guide you on any further necessary actions.

What does my policy require me to do after an accident?

Inform your insurance provider about the accident's details, including the time, location, and circumstances of the incident. Provide the names and addresses of individuals injured in the accident as well as any potential witnesses. Collaborate fully with the investigation process. Lastly, acquire or grant authorization for your insurance company to secure necessary documents, medical records, and relevant information.

Want more information on your rights? To make an appointment, call us at 989-345-3936 or make an appointment online!

What People Say About Us

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    Good job on the new motor, thanks for the extra wiring and a nice paint job on the engine - it matched the exterior well.

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    Excellent service, much better than taking a vehicle in to the dealer! These guys know their stuff, and are friendly and very reasonable charges.

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    I have gone to Snider's for several years now. They are knowledgeable, courteous and fair priced. Being able to fully trust them doing my automobile repairs is truly a blessing! Thank you for a job that's always over the top!

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    I live in Marquette Mi and was quoted almost $600 for a radiator and serpentine belt. I called Snider's because I was coming to town for vacation. I was able to get in the next day, save over $200 dollars and have peace of mind to be able to make the trip back up home. Thank you so much.

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    I was an out-of-towner who walked in with fuel leak. They took a look, got parts quickly, and had me back on the road the same afternoon. Good service.

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    Great service, great customer service.

Call us for service: 989-345-3936

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