Best Auto Repair, West Branch

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  • AUTO VALUE   Authorized U-Haul Dealer
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Ask Six Simple Questions to Select the Right Auto Repair Shop

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
    U-HAUL SAT 9AM - 1PM

Ask Six Simple Questions to Select the Right Auto Repair Shop

The non-profit Car Care Council recommends asking six simple questions to help identify the right auto repair shop to properly care for one of your most valuable assets, your car.

  1. Does the business employ ASE-certified technicians? Credentials and affiliations are indicators of professionalism and the management's commitment to training and education.
  2. Is the shop and customer waiting area clean and organized? Cleanliness and organization are signs of a well-run business.
  3. Are customers greeted and treated in a friendly and respectful manner? Many auto repair businesses excel in the area of customer service and satisfaction. A simple phone call to the shop to inquire about their services can give you a glimpse of how they treat customers.
  4. Does the business provide a written estimate? The business should complete a written estimate and request your signature prior to starting any repairs on your car.
  5. Does the business offer a warranty? Most auto repair businesses offer a warranty on parts and labor and the warranty is usually in writing or posted in the waiting area.
  6. Does the business have a list of satisfied customers or references that it is willing to give you? Satisfied customers and recommendations from family, friends and neighbors are helpful in finding a good shop. Many auto repair facilities also have company websites that are worth checking out as they often include testimonials and additional information about the business.

"A vehicle is a major purchase for most people, so it makes sense to take the time to select an auto repair facility that will take the best care of that investment," said Rich White, executive director, Car Care Council. "Being an informed auto care consumer means not only learning about your vehicle and its service needs, but also the facility that will make the repairs."

Source: Car Care Council

What People Say About Us

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    Good job on the new motor, thanks for the extra wiring and a nice paint job on the engine - it matched the exterior well.

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    Excellent service, much better than taking a vehicle in to the dealer! These guys know their stuff, and are friendly and very reasonable charges.

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    I have gone to Snider's for several years now. They are knowledgeable, courteous and fair priced. Being able to fully trust them doing my automobile repairs is truly a blessing! Thank you for a job that's always over the top!

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    I live in Marquette Mi and was quoted almost $600 for a radiator and serpentine belt. I called Snider's because I was coming to town for vacation. I was able to get in the next day, save over $200 dollars and have peace of mind to be able to make the trip back up home. Thank you so much.

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    I was an out-of-towner who walked in with fuel leak. They took a look, got parts quickly, and had me back on the road the same afternoon. Good service.

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    Great service, great customer service.

Call us for service: 989-345-3936

ASE (Automotive Service Excellence)
Auto Value - CSC
Wagner Brake Products
Monroe
U-Haul
Weathertech
Truxedo
Extang
  • Car Care Aware